Frequently Asked Questions
Got a question? We’ve got you covered!
Whether you’re just starting your business or revamping your online presence, we understand you’ve got questions. That’s why we’ve answered the most common ones right here — in plain, simple English.
Are you a UK-based company?
No – we’re India-based. But we work with UK businesses daily, and we’re always available during UK hours.
How long does it take to build a website?
Most projects take 7–10 business days, depending on the complexity and content readiness.
How do I pay?
UK clients can pay via Stripe, Wise Payment or PayPal in GBP. Indian clients can pay via UPI, bank transfer, or Razorpay.
Do I need to buy hosting and domain separately?
We’ll guide you through it or set it up for you (cost is separate).
What support do I get after the website goes live?
All plans include 1-month support. You can extend support via a low-cost monthly plan.
Do I own my website fully?
Absolutely. You get full admin access, files, and hosting credentials. 100% yours.
Will my site appear on Google?
Yes. We do basic SEO and submit your site to Google to start indexing.
Do you build e-commerce websites?
Yes. Our Premium Plan includes WooCommerce setup and payment gateway integration.
What makes WebJourny different from other website designers?
At WordPresswala, we specialise in affordable WordPress website design for small businesses in the UK and India. We don’t just build pretty websites — we build websites that work. Fast, SEO-friendly, mobile-responsive, and tailored to your business goals. Plus, we’re friendly, transparent, and here for the long haul.
How much does a WordPress website cost?
We offer affordable website packages starting from ₹12,000 / £120. Pricing depends on the features you need (pages, forms, SEO, etc.), but we’ll always offer clear, fixed quotes — no hidden fees.
🔗 Check our full Services Page for detailed packages.
Do you offer website maintenance?
Absolutely. We offer monthly and yearly website maintenance plans covering plugin updates, backups, security, minor changes, and SEO tweaks — so your site stays healthy and up-to-date.
Want hassle-free support? Explore our care plans on the Services Page.
I don’t live in the UK or India. Can you still build my website?
Yes! We work with clients across the globe. As long as you can communicate in English or Hindi/Bengali, we’re happy to help — wherever you are. We handle everything remotely via email, WhatsApp, or Zoom.
I don’t know anything about websites. Is that a problem?
Not at all. That’s what we’re here for! Whether you’re a first-time business owner or just not tech-savvy, we’ll walk you through every step — from domain purchase to final launch.
Will my site show up on Google?
Yes. Every site we build is search engine optimised (SEO-friendly) from the ground up. We use tools like Yoast SEO, submit your site to Google, and offer basic SEO setup in all packages.
Want to rank even better? Ask about our ongoing SEO plans.
How long does it take to build a website?
Most websites take 7–14 working days, depending on content readiness and complexity. We’ll give you a proper timeline before we begin — and we always try to deliver faster than promised.
Can you help me write content or get images?
Yes. We can help with content writing, image sourcing, and even basic logo/banner design. You’re welcome to provide your own, but if you’re stuck, we’ve got you.
What’s included in the free consultation?
You’ll get:
✔ A 20–30 minute call/chat to understand your business
✔ A quick review of your current website (if any)
✔ Honest suggestions on what will work best
✔ A no-pressure, fixed-price quote
🔗 Book your free consultation today → Contact us
Can I make changes to the website later?
Yes. Your site will be built on WordPress, the world’s most popular platform. You’ll have access to edit content, add blogs, and manage basic updates. Or you can always hire us for updates.
Do you offer eCommerce websites?
Absolutely. We can build complete WooCommerce stores, with product setup, payment gateway (Stripe/Razorpay), shipping zones, discount coupons, and more. Perfect for small online businesses.
Can you show me some work samples?
Of course! Visit our Portfolio Page (coming soon) or request a PDF portfolio by dropping us a quick message on our Contact Page.
How do I get started?
It’s super easy!
Visit our Contact Page
Fill in the form or WhatsApp us
We’ll set up a free call to understand your needs
You get a detailed proposal
Once approved, we start building your dream website!
Still have questions?
No worries. We’re happy to answer them personally.
📩 Drop us a message on the Contact Page or email hello@webjourny.com
We reply within 24 hours — often much sooner.