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Privacy Policy

Last updated: 18th July 2025

At WebJourny.com, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Who We Are

WebJourny.com is an Indian-based digital agency offering WordPress website design, development, SEO, and maintenance services to clients primarily in the UK.

2. Information We Collect

When you visit or contact us through our website, we may collect:

  • Personal information: Name, email address, phone number, business details
  • Technical data: IP address, browser type, device type, and referring URLs
  • Cookies: To track user activity and improve user experience (See our Cookie Policy)

We only collect information necessary to provide our services, respond to inquiries, and improve our website.

3. How We Use Your Data

We may use the collected data to:

  • Respond to your inquiries or service requests
  • Provide quotes and project updates
  • Manage payments and invoices
  • Improve our website experience
  • Send service-related updates or newsletters (with your consent)
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage & Protection

Your data is securely stored on trusted platforms (e.g., Google Workspace, hosting partners) with appropriate security measures.

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse.

5. Cookies

We use cookies to:

  • Understand how visitors use our website
  • Improve speed, performance, and user experience
  • Enable third-party services (like Google Analytics, reCAPTCHA)

You can choose to accept or reject cookies through your browser settings.

6. International Data Transfers

Since we are based in India but serve clients in the UK, your data may be processed in India or trusted third-party platforms that comply with GDPR or equivalent standards.

We ensure that all data transfers meet appropriate safeguards for privacy and security.

7. Your Rights (UK Clients – GDPR Compliant)

As a UK-based user, you have rights under GDPR, including:

  • Access to your personal data
  • Request correction or deletion
  • Object to data processing
  • Withdraw consent at any time
  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, please contact us at support@webjourny.com.

8. Data Retention

We only keep your data as long as necessary:

  • For service or communication purposes
  • For financial or legal recordkeeping
  • Or until you request deletion (unless legally restricted)

9. Updates to This Policy

We may occasionally update this Privacy Policy. All updates will be posted on this page with a revised “last updated” date.

Contact Us

Have questions about your privacy or how we use your data? Reach out to us: Email: support@webjourny.com